Refund policy

Return and Refund Policy

We want you to be completely satisfied with your purchase. If you're not, we offer returns within 14 days of receiving your order.

To be eligible for a return:

• Items must be in their original condition, unused, and with all tags or packaging intact.
• You must provide proof of purchase (e.g., order number or receipt).

Refunds will be processed once we receive and inspect the returned item. Refunds will be issued to your original payment method.

Please note: Shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the item is defective or incorrect.

To initiate a return, please contact us at orders@studiovalta.com.